Shipping policy

Luna Relics – Shipping Policy

Processing Time

  • Orders are typically processed within 1–5 business days.

  • Mystery Scoops and custom items may require up to 5 business days for processing.

Shipping Methods & Delivery

  • We ship via Canada Post or reliable local carriers.

  • Standard shipping usually takes 3–7 business days within Canada.

  • International shipping times vary and may take 7–21 business days, depending on customs.

Shipping Costs

  • Shipping fees are calculated at checkout.

  • Free shipping promotions may apply on qualifying orders.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.

Lost or Damaged Packages

  • Luna Relics is not responsible for lost or delayed packages once shipped.

  • If your item arrives damaged, contact us within 7 days with a photo for a replacement or refund.

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